The Influence of Digital Marketing and Product Quality on Purchasing Decisions for Skincare Skintific Products for members of GenBi Lampung Province
DOI:
https://doi.org/10.52250/bmr.v13i1.922Keywords:
Digital Marketing, Product Quality, Purchasing DecisionsAbstract
Introduction/Main Objective: This paper discusses the influence of digital marketing and product quality on purchasing decisions for Skintific skincare products among Gen-BI members in Lampung Province. In today’s digital era, effective marketing strategies are essential to attract consumers, especially the younger generation who are connected to technology. Background Problems: This study examines how digital marketing and product quality influence purchasing decisions for skincare, posing the research question: "Do digital marketing and product quality influence purchasing decisions for Skintific products among Gen-BI members in Lampung Province?" Novelty: The uniqueness of this study lies in its specific analysis of the impact of these two factors within the context of the Gen-BI community, which has not been extensively researched before, thus filling a gap in the existing literature regarding the relationship between digital marketing strategies and consumer decisions in the skincare sector. Research Method: The research method used is quantitative with a descriptive approach. Data were collected from 83 Gen-BI members using purposive sampling and analyzed through multiple linear regression with SPSS Statistics 25, with the sample size determined using the Slovin formula at a margin of error of 10%. Findings/Results: The results indicate that digital marketing has a positive influence on purchasing decisions, while product quality also has a significant impact, underscoring the importance of both factors in shaping consumer behavior when choosing skincare products. Conclusion: The study concludes that digital marketing and product quality simultaneously have a significant influence on purchasing decisions for Skintific products among Gen-BI members.
References
Abdullah, M. A. F. (2020). Analisis Faktor Yang Mempengaruhi Keputusan Pembelian Produk Skin Care (Studi Kasus Produk Marta Tilaar di Perumahan Telaga Jambu Sawangan Depok) Muhamad. Jurnal Ilmiah Manajemen Bisnis, 6(02), 254–262.
Alimuddin, M., & Poddala, P. (2023). Prospek Digital Marketing Untuk Generasi Muda Dalam Berwirausaha. Journal of Career Development, 1(1).
Anggitasari, S. R., Hurriyati, R., & Wibowo, L. A. (2017). Pengaruh Electronic Word of Mouth Terhadap Pengetahuan Konsumen Serta Dampaknya Terhadap Minat Beli Online. Jurnal Ilmu Manajemen Dan Bisnis, 8(1), 6–10.
Behera, R. K., Gunasekaran, A., Gupta, S., Kamboj, S., & Bala, P. K. (2020). Personalized digital marketing recommender engine. Journal of Retailing and Consumer Services, 53, 101799.
Cesariana, C., Juliansyah, F., & Fitriyani, R. (2022). Model keputusan pembelian melalui kepuasan konsumen pada marketplace: Kualitas produk dan kualitas pelayanan (Literature review manajemen pemasaran). Jurnal Manajemen Pendidikan Dan Ilmu Sosial, 3(1), 211–224.
Chaffey, D., & Ellis-Chadwick, F. (2019). Digital marketing: strategy. Implementation, and Practice.
Chaniago, A. L., & Warganegara, T. L. P. (2023). Pengaruh Kualitas Pelayanan Dan Lokasi Terhadap Keputusan Pembelian Gas LPG 3kg Pada Pangkalan Gas Tegar Jaya Abadi. Jurnal Maneksi (Management Ekonomi Dan Akuntansi), 12(4), 926–931.
Faujiah Ani, A. T. (2023). Perilaku konsumen dalam keputusan pembelian produk kosmetik halal melalui media digital. Proceedings of International Conference On Islam Education Management and Sharia Economics, 1–14. https://prosiding.stainim.ac.id/index.php/prd/article/view/426/237
Habiburahman, W. R. (2023). Pengaruh Kualitas Produk, Harga, Dan Lokasi Terhadap Keputusan Pembelian Martabak Along 89 Lampung. Jurnal Maneksi (Management Ekonomi Dan Akuntansi), 12(2), 253–258.
Hariyanti, T., Mulyono, Setiawati, E., Leila, G., Purnomo, H., Albart, N., Makbul, Y., & Indarti, I. (2024). Investigation of the role of internet marketing, word of mouth communication and brand awareness on purchasing decisions: An empirical study in online stores. International Journal of Data and Network Science, 8(4), 2713–2722. https://doi.org/10.5267/j.ijdns.2024.4.008
Kankam, G. (2022). Setting the Future After the COVID-19 Pandemic Through Digital Marketing Platforms and Purchasing Decisions: Evidence from Ghana. Vision, 1–12. https://doi.org/10.1177/09722629221101158
Kotler, P., & Amstrong, G. (2018). Prinsip-prinsip marketing. Pasuruan: CV. Penerbit Qiara.
Kotler, P., & Keller, K. L. (2016). Marketing Management (15th Editi). England: Pearson Education Limited.
Kotler, P., Keller, K. L., Brady, M., Goodman, M., & Hansen, T. (2016). Marketing Management 3rd edn PDF eBook. Pearson Higher Ed.
Panjaitan, V. M., & Suryoko, S. (2017). Pengaruh Harga Dan Kualitas Pelayanan Terhadap Keputusan Pembelian (Studi Kasus Pada Taman Rekreasi Wonderia Semarang). Jurnal Ilmu Administrasi Bisnis, 6(1), 146–155.
Rahmayani, P., Muliani, M., Elmiati, S., Rahmah, A., & Ayu Nofirda, F. (2023). Pengaruh Strategi Digital Marketing terhadap Keputusan Pembelian Produk Skintific Di Marketplace Shopee. Jurnal Pendidikan Tambusai, 7(3), 27969–27978.
Ryan, D. (2016). Understanding digital marketing: marketing strategies for engaging the digital generation. Kogan Page Publishers.
Sari, D. P. (2024). Pengaruh Kualitas Produk dan Brand Image Terhadap Keputusan Pembelian Produk Skincare Skintific (Studi Pada Pengguna Skintific di Samarinda). Jurnal Ilmiah Ekonomi Dan Manajemen, 2(7). http://ejurnal.kampusakademik.co.id/index.php/jiem/article/view/1980%0Ahttps://ejurnal.kampusakademik.co.id/index.php/jiem/article/download/1980/1793
Schiffman, L. G., & Kanuk, L. L. (2010). Consumer Behavior Tenth Edition ( leon G. Schiffman & L. L. Kanuk (eds.); edisi 7).
Sesandi, D. K., Isyanto, P., & Sumarni, N. (2024). PENGARUH DIGITAL MARKETING DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN. Equilibrium: Jurnal Penelitian Pendidikan Dan Ekonomi, 21(02), 81–93.
Tjiptono, F., & Chandra, G. (2016). Service, quality dan satisfaction. Yogyakarta: Andi Offset, 18–24.
Warganegara, T. L. P., & Safitri, D. (2023). Pengaruh Promosi Online dan Brand Image Terhadap Keputusan Pembelian pada Produk UMKM Kopi Kenangan Ruko Ahmad Yani di Bandar Lampung. Jurnal EMT KITA, 7(2), 521–529. https://doi.org/10.35870/emt.v7i2.1159
Wulandari, N. I. (2024). PENGARUH KUALITAS PRODUK, HARGA DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN (STUDI PADA PELANGGAN EIGER YANG ADA DI RUKO RAFLESIA II BLOK F, JL BABARSARI, CATUR TUNGGAL, KECAMATAN DEPOK, KABUPATEN SLEMAN, DAERAH ISTIMEWA YOGYAKARTA) [Universitas Ahmad Dahlan]. In Jurnal Penelitian Inovatif (Vol. 15, Issue 1). http://eprints.uad.ac.id/id/eprint/62126
Yusup, R., & Nurmahdi, A. (2020). ANALISIS KUALITAS PRODUK , DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN DAN IMPLIKASINYA PADA KEPUASAN PELANGGAN TWO WAY CAKE CLARESTA KARAWANG Rendi. Suparyanto Dan Rosad (2015, 5(3), 248–253.

Downloads
Published
Issue
Section
License
Copyright (c) 2025 Sopian Ali, Habiburachman

This work is licensed under a Creative Commons Attribution 4.0 International License.