The Quality Control Analysis Using Statistical Quality Control (SQC) Methods in Reducing Defective Muslim Clothing Products on CV. Mawaheejra

Abstract

Introduction/Main Objectives: This study determines the quality control of CV. Mawaheejra, determine the factors causing product defects and the application of Statistical Quality Control (SQC) methods. Background Problems: CV. Mawaheejra has carried out control but the quality control is not optimal because of poor quality and errors often occur in the production process which causes product defects that not comply with the quality standards. Research Methods: This study uses a quantitative method. It carried data collection techniques through observation, interviews, documentation, and literature studies. Data analysis using Statistical Quality Control (SQC) methods of flowcharts, check sheets, Pareto charts, control charts, and fishbone diagrams. Finding/Results: Based on the results of research with check sheet aids found four types of defects. In the Pareto chart found the highest number of product disability percentage of 38.47%. From the control chart result, it found deviations because of the U control chart there are three points that exceed UCL and two points that exceed LCL. From the fishbone diagram, there are five factors that are most prominently caused by human and machine factors. Conclusion: Based on the results of the analysis, the company must conduct supervision of employees and machine maintenance to reduce product defects.