Naim, Naim, and Arif Yusuf Hamali. “Pengaruh Kualitas Produk Terhadap Loyalitas Pelanggan Pada PT Kerta Laksana Cimahi – Jawa Barat”. Banking & Management Review 9, no. 1 (May 22, 2020): 1253–1263. Accessed February 12, 2026. https://ojs.ekuitas.ac.id/index.php/bmr/article/view/266.