DAMAYANTI, S.; HAMALI, A. Y. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada Restoran Bandoengsche Melk Centrale Kota Bandung. Banking & Management Review, [S. l.], v. 9, n. 2, p. 1330–1344, 2020. DOI: 10.52250/bmr.v9i2.351. Disponível em: https://ojs.ekuitas.ac.id/index.php/bmr/article/view/351. Acesso em: 9 dec. 2025.