NAIM, N.; HAMALI, A. Y. Pengaruh Kualitas Produk Terhadap Loyalitas Pelanggan Pada PT Kerta Laksana Cimahi – Jawa Barat. Banking & Management Review, [S. l.], v. 9, n. 1, p. 1253–1263, 2020. DOI: 10.52250/bmr.v9i1.266. Disponível em: https://ojs.ekuitas.ac.id/index.php/bmr/article/view/266. Acesso em: 9 dec. 2025.