HIDAYATULLAH, L.; PRATAMA, N. R.; FARIZAL, F. Measurement of Service Quality at BSI KCP Banjar Using CARTERD. Review of Accounting and Business, [S. l.], v. 2, n. 2, p. 249–272, 2021. DOI: 10.52250/reas.v2i2.483. Disponível em: https://ojs.ekuitas.ac.id/index.php/REAS/article/view/483. Acesso em: 8 may. 2025.